How our removals work
No jargon and no surprises. Here is exactly what happens from your first message to the last box coming off the van.
Quote request
Fill in our short form, or call or WhatsApp us. Tell us the size of your move, your addresses and your preferred dates.
Video or quick call
Send a short video walking through each room, or have a quick chat with us. No home visit, no waiting in for anyone.
Fixed written quote
We send a clear, fixed price in writing. It covers the van, the crew and the plan we agreed — no hidden extras.
Booking
Happy with the quote? We agree a start time and pencil your date in. We will confirm the details with you the day before.
Moving day
We protect floors and doorways, wrap your furniture, load up, drive across, unload and place things in the right rooms.
After the move
We do a final check with you before we leave. If anything is not right, tell us and we will sort it.
What happens on the day
Moving day is the bit we take off your hands. Here is what our crew gets on with while you keep an eye on the kettle.
- Protect floors, carpets and doorways before anything moves
- Wrap and protect furniture, mattresses and white goods
- Dismantle beds and flat-pack items that need it
- Load the van in a sensible order so nothing gets crushed
- Transport your belongings carefully to the new address
- Unload and place furniture in the rooms you want it in
- Reassemble beds and larger items where needed
How to film your home for a quote
A one-minute video on your phone tells us more than any form. Follow these simple pointers and we can give you an accurate fixed price without setting foot in your home.
- Walk slowly through every room — no need to rush or tidy up
- Open wardrobes and cupboards so we can see what is inside
- Show the loft, the stairs, the garage and any shed or outbuilding
- Film the access outside — the driveway, the lane and where the van can park
- Do the same at the new address if you already have access
Questions about the process
A minute or two is plenty. Just walk slowly and show us each room, the loft, the stairs and the access outside.
Get your fixed-price quote in 30 seconds
Free, no obligation. Send a quick video of your home and we will come back with a price in writing.