Removals FAQ

Fill in the 30-second form on our Get a Quote page, or send us a short video on WhatsApp. Tell us the size of your move, your addresses and your dates and we will come back with a price.

No. A short video walking through each room is usually enough for us to give you a fixed price. If you would rather talk it through, a quick call works too.

Yes. Once we have your details, the price we send is a fixed price in writing. It does not change on the day as long as the job is what we discussed.

As soon as you have a date, really. Fridays and the end of the month are the busiest, so those slots go first.

No. Quotes are free and there is no obligation to book.

We are based in Huddersfield and cover West Yorkshire, including Halifax, Brighouse, Dewsbury, Mirfield, Holmfirth, Wakefield, Bradford and Leeds. We also handle long-distance moves across the UK.

We will agree an arrival time with you in advance and confirm the day before. If anything changes, we will let you know straight away.

It depends on the size of the move and the distance. We will give you a realistic idea when we quote, rather than a guess on the day.

Yes. We use floor protection and door guards as standard so your old and new homes are looked after.

We will. Tell us where things should go and we will place them there rather than dumping everything in one spot.

Tell us about narrow streets, steep hills, steps or permit parking when you get a quote. We plan the loading spot so nothing is left blocking the road.

Yes, full or part packing. Many people pack the easy rooms themselves and leave the kitchen, glassware and fragile items to us.

They are included in a packing quote. If you prefer to pack yourself, we can supply boxes separately.

We can. Unpacking is priced separately and we will put things where you want them before we leave.

Yes. We run long-distance and nationwide moves from West Yorkshire to anywhere in the UK, and bring people back into the area too.

Mileage is built into a fixed written quote, so there are no surprise charges at the end. Send us a video and both addresses to get a price.

Some can, some need an overnight or a two-day plan. We will tell you which when we quote, based on the distance.

It depends on how much you are moving, the distance, the access at both ends and any extras like packing. Send us a short video or fill in the quote form and we will give you an exact fixed price in writing.

Payment terms are agreed and confirmed in writing when you book.

Just let us know as early as you can. Cancellation terms are confirmed in writing when you book.

We will do our best to fit you in on a new date. Availability depends on how busy we are, so tell us as soon as you know.

We recommend keeping passports, jewellery, cash and anything sentimental with you on moving day rather than in the van.